Monthly Archives: January 2012

It’s the Balance, Stupid

I keep hearing debates about whether organizations should focus primarily on shareholders; or customers; or processes; or people; or something else. They’re pretty animated and pretty opinionated. Which is good, I guess. I think they’re misguided. Well, put another way: … Continue reading

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January Strategy To-Do List

As everyone returns from the holidays, we’re both fresh and forgetful.

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