Tag Archives: balanced scorecard

Small Non-Profits – Is a Balanced Scorecard Overkill?

It’s probably true that all organizations – big and tiny – go through what they consider a strategic review on a periodic basis. The process for this may be tight, it may be loose, but generally the people involved come … Continue reading

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Where is this project taking us?

It’s interesting to see projects that, although are intended to be initiated out of some kind of strategic planning exercise, are often almost pop-up items. Someone raises an opportunity that’s just too juicy to pass by; or, a senior person in the … Continue reading

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Engagement – again?

I’m getting tired of reading articles proudly exclaiming the importance of engagement (emotional involvement or commitment, Merriam-Webster). Don’t get me wrong – I’m all for it. But let’s stop with the intellectual tourism and get on with it. Part of the … Continue reading

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A Raise for the CEO?

You might have read this: the CEO of JPMorgan, Jamie Dimon, is going to be compensated $20 million in 2013, a 74 per cent raise. It was, as the New York Times wrote, a year in which the bank narrowly … Continue reading

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Betwixt and Between: Q3

Poor third quarter: two-thirds of it is trying to get people to pay attention. July and August are hard enough to get three people to a meeting let alone hold a reflective review of the organization’s strategy execution. No matter. … Continue reading

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The Start of Another Year

So. Another year. If, by chance, you haven’t already established your strategic plan for 2013, now’s a good time to jump in and get it done before you’re completely swamped with day-to-day activities.

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Benchmarking – good or bad?

Many organizations pay some degree of lip service to benchmarking but there’s often a kind of half-hearted approach to it. Either it’s seen as an important-but-not-urgent activity or there are a million reasons why the internal and external numbers can’t … Continue reading

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Metrics – Fundamental and Strategic

A lot of time is spent debating metrics. Which is best? Which is most strategic? How many should there be?  To a large degree, the debating itself takes away from the getting-on-with-it. Many of the arguments are legitimate, but when … Continue reading

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It’s the Balance, Stupid

I keep hearing debates about whether organizations should focus primarily on shareholders; or customers; or processes; or people; or something else. They’re pretty animated and pretty opinionated. Which is good, I guess. I think they’re misguided. Well, put another way: … Continue reading

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Metrics and Targets: Integers, Percentages, Yes/No?

A rather esoteric topic, perhaps, however, the kind of target that you set for measuring a strategic objective is important. People in the organization especially can be engaged – or disengaged – in trying to understand the point of it … Continue reading

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