Tag Archives: communication

Outcome, Process, People

It’s quite fascinating to read the news and see story after story that follows much the same arc: A group is furious about the outcome of some decision and as a result spares no effort in blaming the process that … Continue reading

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As Peter Drucker is said to have said, “manners make an organization run.” Now, perhaps this overplaying the concept, but these days when so much attention is paid to values, I can attest to the fundamental truth behind this.

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Facilitating Full Dialogue

Often when you’re facilitating a conversation you pick up on misinterpretations on what the other was saying. People frequently do what I’ve heard called “talking past each other.” They’re so focused on getting their own point across that they’re not … Continue reading

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January Strategy To-Do List

As everyone returns from the holidays, we’re both fresh and forgetful.

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Strategy Execution – Vertical and Horizontal Organizations

An area of strategy execution that gets people interested, and yet repulsed, is organizational design. Should everything be restructured around here, or is fussing with org charts just shuffling the deck chairs? Especially with leaders relatively new to strategy, there … Continue reading

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Performance Communication: No Excuses

Inevitably, one of the “big” topics that comes up – and which is usually derided in its execution – is communication. It’s either that it’s not happening at all, or that it’s being done poorly. Frankness is valued, but everyone’s … Continue reading

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